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Privacy Policy

Last Updated: February 2, 2026

1. Introduction

Welcome to FlowDrafts ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Microsoft Outlook add-in and website.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Email address and name (provided during registration)
  • Company name and job title (optional)
  • Billing information (processed securely through Stripe)
  • Usage data and analytics

2.2 Email Campaign Data (Data Sovereignty)

FlowDrafts is built on a "local-first" architecture. Your recipient lists, email templates, and message content remain entirely on your local machine or within your existing organizational infrastructure (Exchange/M365). This data is not transmitted to our servers.

2.3 Automatically Collected Information

We automatically collect certain information including:

  • Device and browser information
  • IP address and general location
  • Usage patterns and feature interactions
  • Error logs and performance data

3. How We Use Your Information

We use the collected information for:

  • Providing and maintaining our services
  • Processing your subscription and payments
  • Sending transactional emails (receipts, updates)
  • Improving our products and user experience
  • Providing customer support
  • Detecting and preventing fraud or abuse
  • Complying with legal obligations

4. Data Storage and Security

We implement industry-standard security measures to protect your data. Your email campaign data remains primarily within your Outlook environment. Account data is stored on secure servers with encryption at rest and in transit.

5. Third-Party Services

We may share data with trusted third parties to provide our services:

  • Supabase: Authentication and database services
  • Stripe: Payment processing
  • Vercel: Website hosting
  • Resend: Transactional email delivery
  • Google & Microsoft: OAuth authentication services
  • Analytics providers: Usage analytics (anonymized)

6. Business Transfers

In the event that FlowDrafts is involved in a merger, acquisition, or asset sale, your personal information (specifically your Account Data) may be transferred. Notice of such transfer may be provided by posting an update to this Privacy Policy on our website.

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Opt-out of marketing communications
  • Withdraw consent at any time

To exercise these rights, please contact us at support@flowdrafts.com.

8. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. After account deletion, we may retain some information for legal or legitimate business purposes.

9. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: